WHAT IS SOFTWAY MEDICAL’S HOSTING STRATEGY
Since Hosting services are a growing expectation of our customers, our commitment in this domain is strategic for the company. Our platform was designed in advance to be able to offer HOSPITAL MANAGER and ONE MANAGER in hosted mode. In addition to tools and technologies, we have invested heavily in knowledge, and specific processes to deliver an efficient and reliable hosting model. All the expertise brought in the different areas of the value chain allows us to make a strong commitment to our customers.
Hosting means performance and availability 24 hours/day, 7 days/week. SOFTWAY MEDICAL is both a software publisher and a hosting services provider. This allows us to offer our customers a single point of contact for all parts of the global solution: software, version upgrades, and utilization. It is a turnkey solution.
HOSTING – REMOTE ADMINISTRATION –OUTSOURCING
Our solutions are available in hosted mode. We back up our commitment towards availability (24/7) and security by providing two data centers with data replication and an expert technical team for each area of expertise (DBMS, OS, network , application server , architecture, etc. ) .
Furthermore, since we manage our own software, we make a performance commitment for our applications (Hospital Manager and One Manager). Key Indicators are implemented and communicated regularly.
Customers wishing to host the application themselves can subscribe to our remote administration and / or outsourcing services to free up time for their teams whilst ensuring business continuity.