In 2008, the Regional Center for the Fight against Cancer, the Institut Paoli Calmette (IPC) in Marseille, installed HOSPITAL MANAGER to computerize patient administration, billing, and accountancy.

After fifteen years of using a computerized solution for medical records, and in order to make the most of technological developments (modernity, full web) already implemented on the administrative side, IPC chose the extend the HOSPITAL MANAGER solution to cover the management of beds, movement, appointments, prescriptions, nursing records, and medical records.

There are multiple objectives, all linked to the institute’s strategy and master plan: medical knowledge (research and care) needs to be organized and shared better, the care process needs to be integrated, optimized, and secure, and activity needs to be controlled more effectively . We need to be more open to the outside and be able to propose new services to patients as well as healthcare professionals.

HOPITAL MANAGER guarantees the uniqueness of data between the different components of the information system. The implementation of a module that streamlines the management of outpatients completes the means for efficiently enhancing our business. The risk of rejection and re-processing costs are reduced.

“Implementing this workflow made it possible to optimize and streamline outpatient care, from receiving the patient through to billing, via the production of reports”

 

Sylvain FLUZIN, Director of Information and Organization Systems at the Institut Paoli Calmette, talks about the implementation. «The workflow for monitoring patients was integrated into patient care and made it possible to position outpatients whilst accessing their medical records, their prescriptions, and information affecting billing (social cover, pre-coding procedures, etc.). In addition, the production of reports was integrated into the patient monitoring circuit (reports to dictate, type up, and validate). So, as soon as an outpatient arrives at the institute, he/she is integrated into a patient care circuit that is visible and shared by all those involved in his/her care.

For example, on a single screen, the doctor can see the patients expected that day, the patients received, with a link to the appointment time, reports to dictate and validate as well as pre-coded procedures to validate or modify.

Implementing this workflow made it possible to optimize and streamline outpatient care, from receiving the patient through to billing, via the production of reports. As a direct consequence it contributes to a better quality of patient care, greater ease of use by healthcare professionals, and improved billing for outpatient procedures.